Certification Overview
The ITIL v3 foundation certification is a beginner level credential. This certification lets individuals gain knowledge on the basic concepts, structure and terminology of ITIL framework. ITIL v3 certification is centred on the idea of using common sense more than rules and principles in case of ITIL v3 service operation. Being proactive and opting for continuous improvement are the key concepts of this certification. Companies which have adopted the ITIL framework have been able to reduce its overall cost and increase its service quality. The main parts of ITIL v3 foundation course are made up of five ITIL v3 processes: Service Strategy, Service Design, Service Transition, Service Operation and Service Improvement in a continuous basis. ITIL is accepted by many private and public sectors globally for its cost saving nature and for the facts that it gives better service quality and governance.
Candidates must appear in a written exam for getting ITIL v3 certified. ITIL v3 training programs and ITIL dumps good options for ITIL v3 exam preparation. Training institutions provide training in all levels of the ITIL v3 certification including ITIL v3 foundation training, ITIL v3 intermediate training, and ITIL v3 expert training. ITIL v3 foundation study material available in the market is to helpcandidates pass the ITIL v3 exam at the first attempt.
Who need to do this certification?
The ITIL v3 foundation certification is aimed at those individuals or professionals who need foundation level knowledge of the ITIL framework. The ITIL v3 foundation certification is open for professional of all disciplines who have interest in this field. Entry level positions are open for ITIL v3 certified professionals. These include:
- Service Management Coordinator
- Help Desk Coordinator
- IT Support Staff
Benefits
Getting ITIL v3 certification is a good step to advance in IT career. It creates opportunities for better job and promises a better career progression path. This certification teaches professionals to be customer focused by listening to their needs and providing services accordingly. ITIL v3 certified professionals can better adapt to change. The ITIL v3 certified professionals become part of an international community and can share their thoughts with each other. The ITIL v3 foundation certification forms the base for higher level ITIL v3 certifications.
Associated Exams
The candidates must be successful in passing a written exam in order to fulfil the criteria for achieving ITIL v3 certification.
Prerequisites
No prerequisite is declared for the ITIL v3 foundation exam. Few years of work experience would be a credit though.
Examination Overview
The ITIL v3 framework is considered to be a best practice in the field of service management. ITIL v3 certification is popular due to its ability to deliver better quality service. The ITIL v3 foundation exam includes the various processes of service Lifecycle. These include:
- Service Strategy: includes design and implementation of service management.
- Service Design: includes design for changed or new services.
- Service Transition: provides direction and decision for managing change considering risk and quality issues.
- Service Operation: provides direction to the daily management operation of ICT framework.
- Continual Service Improvement: looks for areas of improvement in the Service Management Lifecycle.
If you want to pass the ITIL v3 foundation exam, then you must study the ITIL v3 foundation study guide thoroughly. The ITIL v3 foundation study guide has the exam syllabus in an organized manner so that it is very helpful for self study. The ITIL v3 books provide a comprehensive guide for the exam. The ITIL v3 books reduce the knowledge gap of the candidates. The ITIL v3 foundation handbook is another helpful guide for the ITIL v3 foundations certification exam. This handbook emphasizes the important chapters, contains lots of graphs, charts and illustrations. The ITIL v3 foundation dumps contain real life case studies, ITIL v3 foundation exam questions, flashcards, ITIL v3 practice tests, etc. ITIL v3 foundations study notes can act as a good last minute preparation guide. It contains abridged form of exam objectives for a quick revision just before the ITIL v3 exam. ITIL foundation v3 online study materials are widely available and demanded by the candidates. Candidates can easily find essential information on the ITIL v3 exam in ITIL v3 PDF version or ITIL v3 foundation PDF version. ITIL v3 exam questions are also found online.
Validity of certification
No validation period is suggested for the ITIL v3 certification. Once achieved, it becomes a lifetime asset for the individual. It doesn’t need any recertification like other courses.
Expert Review
Reading ITIL books can be a hideous and time consuming task. ITIL dumps are a better option for ITIL exam preparation.
Jean Taylor
Manager, Swiftcode Ltd.
>New York, USA
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